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Contact Information

Address

127 Madison Avenue
New York, NY 10016
United States

Business Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed

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Frequently Asked Questions

How quickly will I receive a response?

We strive to respond to all inquiries within 24-48 business hours. For urgent matters, please call us directly during business hours.

What information should I include in my message?

Please provide as much detail as possible about your inquiry. Include relevant dates, order numbers (if applicable), and specific questions to help us assist you better.

Can I visit your office in person?

Yes! We welcome visitors during our business hours. However, we recommend scheduling an appointment in advance to ensure someone is available to assist you.

Do you offer phone support?

Absolutely! You can reach us by phone during business hours at +1 (212) 584-7293. Our team is ready to help answer your questions.

What if I need support outside of business hours?

For inquiries outside of business hours, please use our contact form or send an email. We'll respond as soon as we're back in the office.

Is my personal information secure?

Yes, we take your privacy seriously. All information submitted through our contact form is encrypted and handled in accordance with our privacy policy.